SHIPPING POLICY
Last Updated: May 2026
At Isle & Earth, we are committed to delivering your order with care and efficiency. Please review the information below regarding our shipping process and delivery expectations.
Order Processing
Orders are typically processed within 2–5 business days after payment confirmation.
Processing times may vary during holidays, promotions, or periods of high order volume.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Availability
We currently ship within the United States.
At this time, international shipping availability may vary depending on location and shipping capacity.
Estimated Delivery Times
Estimated shipping times may vary based on your location and selected shipping method.
Standard Shipping
Estimated delivery within 5–8 business days after dispatch.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping option.
Shipping rates may occasionally change due to carrier pricing, fuel costs, seasonal demand, or operational adjustments.
We strive to maintain fair and competitive shipping rates while ensuring reliable delivery service.
Tracking Information
Once your order has shipped, tracking details will be sent to the email address provided during checkout.
Please allow some time for tracking updates to appear after shipment confirmation.
Delays & Shipping Exceptions
While we make every effort to ensure timely delivery, occasional delays may occur due to:
- weather conditions
- carrier disruptions
- holidays
- high shipping volumes
- unforeseen logistical issues
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout.
Isle & Earth is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact our support team as soon as possible so we can assist you.
Contact Us
For shipping-related questions or assistance, please contact our support team:
Email: support@isleearth.com