Terms & Conditions

Last updated: May 2026

These Terms & Conditions govern your use of the Isle & Earth website and the purchase of our products. By accessing our website or placing an order, you agree to these terms.


General Information

Isle & Earth operates as an online skincare and cosmetic store offering curated beauty products inspired by nature and modern self-care.

We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website indicates acceptance of any changes.


Products & Descriptions

We make every effort to ensure that product descriptions, images, and information are accurate and up to date.

However, slight variations in packaging, color, or appearance may occur due to manufacturing or display differences.

All product information is provided for general use and does not constitute medical or dermatological advice.


Orders & Acceptance

Once you place an order, you will receive an order confirmation email.

Please note that an order is not considered accepted until it has been processed and dispatched.

We reserve the right to cancel or refuse any order in cases such as:

  • suspected fraud or unauthorized activity
  • product unavailability
  • pricing or system errors

If this occurs, you will be notified and refunded where applicable.


Pricing & Payments

All prices are displayed in your selected currency and may change without prior notice.

Payments are securely processed through Stripe and other approved payment providers.

We do not store any payment card details on our servers.


Shipping & Delivery

Shipping times are estimates only and may vary depending on your location and external factors such as carrier delays, weather conditions, or peak seasons.

Full details can be found in our Shipping Policy.


Returns & Refunds

Due to the nature of skincare and cosmetic products, returns are only accepted for damaged, defective, or incorrect items.

Opened or used products cannot be returned for hygiene reasons.

Full details can be found in our Returns & Refunds Policy.


Intellectual Property

All content on this website, including text, images, branding, and design elements, is the property of Isle & Earth and may not be copied, reproduced, or used without written permission.


User Responsibility

By using this website, you agree not to misuse it in any way that may affect its performance, security, or accessibility.

You also agree to provide accurate and complete information when placing an order.


Third-Party Services

We use trusted third-party services such as payment processors, shipping providers, and analytics tools to operate our business efficiently.

Each third-party service is governed by its own policies.


Limitation of Liability

Isle & Earth is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

All products should be used as directed. If irritation or adverse reaction occurs, discontinue use immediately.


International Customers

We serve customers globally, including the United States, Europe, Canada, Australia, and New Zealand.

Orders may be subject to local import duties or taxes depending on your country’s regulations.


Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.


Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email: support@isleearth.com