Last updated: May 2026

At Isle & Earth, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We collect personal information that you voluntarily provide when placing an order or interacting with our website.

This may include your name, email address, billing and shipping details, and contact information.

When you browse our website, we may also automatically collect technical data such as your IP address, browser type, device information, and cookies to help improve your experience.

Payment information is processed securely through our payment provider and is never stored on our servers.

How We Use Your Information

We use your information to fulfill orders, manage deliveries, and provide customer support.

It also helps us communicate with you about your purchase, updates, and—if you choose—marketing or promotional messages.

We use collected data to improve our website experience, enhance product offerings, and maintain the security of our platform.

Payment Security

All payments are securely processed through Stripe.

Your full payment details are encrypted and handled directly by Stripe, ensuring a secure transaction process.

We do not store your credit card information.

Cookies & Tracking

Our website uses cookies to provide a smooth browsing experience, understand site performance, and analyze customer behavior.

Cookies also help us improve product recommendations and marketing relevance.

You may disable cookies through your browser settings, although some features of the website may not function properly.

Sharing of Information

We do not sell or rent your personal information.

We only share data with trusted third parties required to operate our business, such as payment processors, shipping partners, and analytics providers.

Each service provider handles data according to their own privacy standards and applicable regulations.

International Customers

As Isle & Earth serves customers globally, your information may be processed outside your country of residence.

We comply with applicable international privacy regulations, including GDPR (Europe), PIPEDA (Canada), and relevant privacy laws in Australia and New Zealand.

Your Rights

Depending on your location, you may have rights to access, update, or request deletion of your personal data.

You may also opt out of marketing communications at any time.

To exercise your rights, please contact us using the details below.

Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, and maintain business records.

Security

We take appropriate measures to protect your data against unauthorized access, loss, or misuse.

However, no online transmission or storage system can be guaranteed 100% secure.

Third-Party Services

We may use third-party services such as payment processors, analytics tools, and email marketing platforms.

These services operate under their own privacy policies and security practices.

Children’s Privacy

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal data from children.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or operational requirements.

Any updates will be posted on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: support@isleearth.com